--- title: "myPOS Boosts Partner Engagement with Interprefy AI at Its Largest Summit Yet" description: "myPOS enhances partner engagement at its 2025 summit using Interprefy AI for real-time multilingual support, improving communication and participation." image: https://www.interprefy.com/hubfs/Interprefy-myPOS_Customer%20Success%20Story.webp canonical: https://www.interprefy.com/customer-stories/mypos-boosts-partner-engagement-with-interprefy-ai-at-its-largest-summit-yet url: https://ai.interprefy.com/customer-stories/mypos-boosts-partner-engagement-with-interprefy-ai-at-its-largest-summit-yet.md last_converted: 2026-05-13T22:06:05.153Z --- The multilingual communication experience that gives you confidence at every step. [Start Experiencing the Interprefy Difference!](https://www.interprefy.com/interprefy-agent) [Solutions](https://www.interprefy.com/solutions) [#### Our Solutions](https://www.interprefy.com/solutions) - [Remote Simultaneous Interpretation](https://www.interprefy.com/solutions/remote-simultaneous-interpretation) - [AI Speech Translation](https://www.interprefy.com/solutions/ai-translation) - [Live Captions](https://www.interprefy.com/solutions/multilingual-live-captions-and-subtitles) [#### Who We Serve](https://www.interprefy.com/who-we-serve) - [Event Organisers](https://www.interprefy.com/organisation-event-organisers) - [Corporate & Enterprise](https://www.interprefy.com/organisation-industry-corporates) - [Institutions](https://www.interprefy.com/orgnisation-institutions) - [Partners](https://www.interprefy.com/about-us/partners) [#### Access Modes](https://www.interprefy.com/access-modes) - [Interprefy Web Platform](https://www.interprefy.com/web-platform) - [Interprefy Mobile App](https://www.interprefy.com/solutions/access-modes/interprefy-now) - [Integrations](https://www.interprefy.com/solutions/integrations) [#### Use Cases](https://www.interprefy.com/solutions/use-cases) - [In-person & hybrid events](https://www.interprefy.com/solutions/use-cases/in-person-hybrid-events) - [Webinars & virtual events](https://www.interprefy.com/solutions/use-cases/webinars-and-online-events) - [Online meetings](https://www.interprefy.com/solutions/use-cases/online-meetings) [Professional Services](https://www.interprefy.com/about/professional-services) [#### Professional Services](https://www.interprefy.com/about/professional-services) - [Project Management](https://www.interprefy.com/project-management) - [Remote Support](https://www.interprefy.com/professional-remote-support-services-interprefy) - [Media Services](https://www.interprefy.com/media-services) [#### More Insights](https://www.interprefy.com/) - [Can I get a report of my meeting?](https://knowledge.interprefy.com/can-i-get-a-report-of) - [How does Interprefy source and vet professional interpreters?](https://knowledge.interprefy.com/interpreter-recruitment) [#### Professional Services in a Nutshell](https://www.interprefy.com/) [About Interprefy](https://www.interprefy.com/about-us) [#### Company](https://www.interprefy.com/) - [About Us](https://www.interprefy.com/about-us) - [Why Choose Interprefy](https://www.interprefy.com/why-interprefy-expert-support-for-multilingual-events) - [The Interprefy Experience](https://www.interprefy.com/the-interprefy-experience) - [Careers](https://www.interprefy.com/about-us/careers) [#### Security](https://www.interprefy.com/entreprise-grade-security) - [ISO 27001 Certified](https://www.interprefy.com/entreprise-grade-security) - [End-to-End Encryption](https://www.interprefy.com/entreprise-grade-security) - [Controlled Access](https://www.interprefy.com/entreprise-grade-security) - [Interpreters and NDA's](https://www.interprefy.com/entreprise-grade-security) [#### Events](https://www.interprefy.com/resources/upcoming-public-events) ###### The Globalization and Localization Association WorldReady Conference [Check the latest event calendar](https://www.interprefy.com/resources/upcoming-public-events) [Resources](https://www.interprefy.com/resources) [#### News and Inspiration](https://www.interprefy.com/news-and-information) - [Blog](https://www.interprefy.com/resources/blog) - [Success Stories](https://www.interprefy.com/customer-stories) - [Company News](https://www.interprefy.com/resources/press/companynews) - [Webinars and Ebooks](https://www.interprefy.com/resources/webinars-and-ebooks) - [Video Library](https://www.interprefy.com/product-demo-videos) [#### Help Center](https://www.interprefy.com/faq) - [Knowledge Base](https://knowledge.interprefy.com/) - [FAQs](https://www.interprefy.com/faq) - [Contact Us](https://www.interprefy.com/contact-us) [#### What is interprefy](https://www.interprefy.com/) [Pricing](https://www.interprefy.com/pricing) [Contact us](https://www.interprefy.com/contact-us) ![Interprefy | myPOS Customer Success Story](https://www.interprefy.com/hs-fs/hubfs/Interprefy-myPOS_Customer%20Success%20Story.webp?width=1040&height=800&name=Interprefy-myPOS_Customer%20Success%20Story.webp) myPOS Boosts Partner Engagement with Interprefy AI at Its Largest Summit Yet7:07 ###### 6 min read # myPOS Boosts Partner Engagement with Interprefy AI at Its Largest Summit Yet ###### Topics: Company culture Live Captions AI speech translation ![Interprefy | myPOS Customer Success Story](https://www.interprefy.com/hs-fs/hubfs/Interprefy-myPOS_Customer%20Success%20Story.webp?width=1040&height=800&name=Interprefy-myPOS_Customer%20Success%20Story.webp) myPOS Boosts Partner Engagement with Interprefy AI at Its Largest Summit Yet7:07 **[myPOS](https://www.mypos.com/en-gb?srsltid=AfmBOorT9UHMI3DIfI8PcpEeIAhiTkKOEc2XdKq5hWUYVWu8zPyYmq5E), a European payment solutions innovator working across dozens of markets, has long been committed to empowering its partners with the tools and knowledge they need to succeed. That commitment culminated in their most ambitious gathering yet: the **myPOS Partner Summit 2025**, a two-day in-person event bringing together partners, resellers, and suppliers from more than 18 countries. For myPOS, the event represented far more than a conference. It was an opportunity to strengthen relationships, unveil new offerings, and align its growing partner ecosystem around the company’s expanding vision. With major international partners and sponsors - including Mastercard and Google - taking the stage, ensuring a shared understanding across languages was essential to the event’s success. This year, myPOS set out to deliver a level of accessibility and engagement that matched the scale of the summit. The question was: how to ensure every partner, regardless of language, would feel included, informed, and confident enough to participate? ## The Multilingual Challenge ### Why AI Was the Answer As the event team began planning for 2025, it quickly became clear that real-time multilingual communication would be critical. Previous summits showed that partners from Italy, France, and other European markets often struggled to follow every detail of highly technical or strategic presentations when not in their first language. The result was limited interaction and missed opportunities for deeper collaboration. myPOS had been steadily integrating AI tools into its operations and saw the summit as a chance to reflect this transformation. The company had used [Interprefy](https://www.interprefy.com/) at the previous year’s summit and contacted us again this year to include [AI-powered speech translation](https://www.interprefy.com/solutions/event-ai-speech-translator), [live captions and subtitles](https://www.interprefy.com/solutions/multilingual-live-captions-and-subtitles) to support the event. As Partner Marketing Specialist Konstantina Dimitrova explained, embracing AI wasn’t just a matter of efficiency, it was part of the company’s direction. AI has become a huge part of how we work. Including AI-powered live translation was a natural step in modernising how we communicate with partners — Konstantina Dimitrova, Partner Marketing specialist, myPOS ## The Approach ### Building a Multilingual Experience into Every Part of the Event To ensure the multilingual support felt seamless and intuitive from the moment partners arrived, myPOS integrated Interprefy into the entire event journey.This began well before guests stepped into the venue. Live translation access was communicated through pre-event emails, event webpages, and printed materials, creating a sense of clarity and anticipation. Once on site, guests were welcomed with printed and digital signage displaying QR codes leading directly to Interprefy’s live translation streams. The team placed these QR codes thoughtfully across multiple touchpoints — from screens inside the event rooms to physical assets handed out during registration. To enhance the listening experience, myPOS even gifted each attendee a pair of earbuds as part of their event welcome package. This small but thoughtful detail immediately positioned live translation as an integral part of the summit, not an afterthought. Attendees could simply scan the QR code, plug in their earbuds, and begin listening to real-time translations directly through the **Interprefy mobile app** or **browser-based audience mode**. Even when occasionally an earbud battery ran low, attendees discovered they could still listen clearly by holding their phone closer to their ear — an unexpectedly delightful moment that reflected the flexibility of Interprefy' setup. ## The Outcome ### A Smooth Start Supported by Expert Collaboration Behind the scenes, the collaboration between the myPOS team, the event organisers, and Interprefy was instrumental in ensuring everything ran smoothly. In the days leading up to the summit, Interprefy's team coordinated multiple calls to align on the technical setup, language requirements, and room configurations. On site, the myPOS technical support crew worked hand-in-hand with Interprefy's remote support engineers. Early on, during room setup before participants arrived, a few minor technical inconsistencies were spotted between the two stages. Thanks to the close collaboration, these were resolved within minutes — long before attendees took their seats. For myPOS, the reliability and constant presence of knowledgeable support made all the difference. Interprefy's team was extremely professional. They tested everything in advance, communicated constantly, and solved issues within minutes — said Konstantina This level of trust meant that once the summit began, the event team could focus fully on hosting, presenting, and connecting with partners - confident that multilingual access was running flawlessly in the background. ### A More Engaged, Confident, and Connected Audience The impact of AI multilingual support could be felt almost immediately as the sessions unfolded. With every keynote, panel, and announcement available in multiple languages in real time, attendees who previously might have hesitated were suddenly more active and engaged. During interactive moments, such as Q&A sessions or exchanges between speakers and the audience, participants responded more quickly and confidently. They raised their hands sooner, asked more questions, and interacted with the speakers in ways that simply hadn’t been possible in previous years. Konstantina described a noticeable shift: partners who once held back out of uncertainty now stepped forward with enthusiasm, fully assured that they understood the discussions unfolding on stage. People could act immediately. Before, they were shy because they weren’t sure they understood correctly. This time, everything made more sense, they were truly involved — added Konstantina ## A Future Built on Inclusive Communication The 2025 Partner Summit marked a turning point for myPOS. By embracing AI-powered multilingual solutions, the company not only made the event more inclusive, it set a new standard for how it communicates with partners across Europe. What emerged was not just a smoother event, but a more connected partner ecosystem,one in which every individual, regardless of language, could fully participate in shaping the future of myPOS. Their recommendation to other organisations considering multilingual support was clear and enthusiastic: Interprefy is professional, efficient, and very knowledgeable. In our experience, Interprefy is probably the best provider for this type of service — concluded Konstantina As the company continues to grow and innovate, multilingual accessibility will remain a central part of its strategy — and Interprefy will proudly continue supporting them on that journey. Related articles: [The Super Patch Company Scales Multilingual Engagement with Interprefy](https://www.interprefy.com/customer-stories/how-the-super-patch-company-scaled-multilingual-engagement-with-interprefy) [Tweet](https://twitter.com/share) ![Icons_Quality@4x](https://www.interprefy.com/hubfs/Pain%20Icons%202022/Icons_Quality@4x.png) Event Type****On site Event ![Icons_Attendees@4x](https://www.interprefy.com/hubfs/Pain%20Icons%202022/Icons_Attendees@4x.png) Number of Attendees****50+ ![Icons_Translate@4x](https://www.interprefy.com/hubfs/Pain%20Icons%202022/Icons_Translate@4x.png) Languages****English > French, Italian ![Icons_Integration@4x](https://www.interprefy.com/hubfs/Pain%20Icons%202022/Icons_Integration@4x.png) Interprefy services provided****Live Captions, MT Captions, AI Speech Translation, project management and support****** ![Interprefy Multiligual AI App](https://www.interprefy.com/hubfs/Imagery%20-%20New%20Pages%20March%202020/Inerpreters/Asset%2044-min.png) ## Our app is suited to meet your needs more than any other RSI provider As events become increasingly international and multilingual, the ability to deliver content in different languages and in real time is becoming a key differentiator for event organisers. If you want to make your events more inclusive and attract wider audiences, it’s time to consider Interprefy. [Book your demo today!](https://www.interprefy.com/contact-us) [Download from the App Store](https://apps.apple.com/us/app/interprefy/id971176635) [Download from Google Play](https://play.google.com/store/apps/details?id=com.interprefy.interprefy&hl=en&gl=US) [More download links](https://www.interprefy.com/download-interprefy-app) - - - - Our Solutions - [Remote Interpreting](https://www.interprefy.com/solutions/remote-simultaneous-interpretation) - [AI Speech Translation](https://www.interprefy.com/solutions/ai-translation) - [Live Captions & Subtitles](https://www.interprefy.com/solutions/multilingual-live-captions-and-subtitles) - [Integrations](https://www.interprefy.com/solutions/integrations) - [Book an Interpreter](https://www.interprefy.com/about-us/interpreter-sourcing) About Us - [Why Us?](https://www.interprefy.com/about-us/why-interprefy) - [About Us](https://www.interprefy.com/about-us-old) - [How We Work](https://www.interprefy.com/about-us/how-we-work) - [Customer Stories](https://www.interprefy.com/customer-stories) - [Our Partners](https://www.interprefy.com/javascript:void(0);) - [Careers](https://www.interprefy.com/about-us/careers-old) Resources - [Blog](https://www.interprefy.com/resources/blog) - [News](https://www.interprefy.com/resources/press/companynews) - [eBooks & Webinars](https://www.interprefy.com/resources/webinars-and-ebooks) - [Knowledge Base](https://knowledge.interprefy.com) - [Join your meeting](https://interprefy.interpret.world/user/sign-in) - [Join mailing list](https://www.interprefy.com/join-our-mailing-list) - [Contact Us](https://www.interprefy.com/contact-us) @2026 Interprefy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. - [Term of Use](https://www.interprefy.com/terms-of-use) - [Privacy Policy](https://www.interprefy.com/privacy-policy) - [Run a Speed Test](https://interprefy.speedtestcustom.com/)